Part 1The Confidentiality LandscapeKey Successes in 2010

Our very own Office is continuing to grow in recent years and you will we’ve been fortunate to have some exceptionally talented and very experienced someone register all of us.

It yearly report is a way to provide everybody in the Work environment my deep appreciate for everybody their a great really works, with a very difference at the time-to-go out lives of people nationwide.

Inside the middle-2010, our very own Assistant Commissioner having PIPEDA, Elizabeth Denham, is appointed Information and you may Privacy Commissioner having British Columbia. While we skip their unique one another for the a specialist and personal height inside Ottawa, we have been happy that we now have a different sort of solid spouse within the British Columbia and also the chance to continue working together towards the things from mutual focus.

Down to that fulfilling, Assistant Administrator Chantal Bernier’s duties was in fact longer and you can she actually is today guilty of both the Privacy Operate Canada’s federal societal industry privacy legislation and PIPEDA. I try the website am grateful to their unique for taking into including a large difficulties and want to in public places display my personal strong gratitude for her unfailing commitment and you will exceptional frontrunners at work.

There are many new and continuing privacy issues for all of our group playing together along the next three years. I continue to have of several challenges just before us, particularly, improving services to Canadians who get in touch with the Place of work to possess help.

Securing privacy inside easily converting land needs nimble and creative answers. Here is what we shall continue to try and deliver into the part of the many Canadians.

Office of your own Confidentiality Administrator away from Canada this season

Note: Unless of course otherwise given, these types of analytics also include products underneath the Privacy Act, which happen to be discussed inside yet another yearly declaration.

Societal Issues

Canadians phoned otherwise published to the Place of work over nine,2 hundred minutes throughout 2010. About 50 % of these phone calls and you will letters on it an issue associated to help you privacy products regarding personal field included in PIPEDA. Almost every other questions linked to the Privacy Operate, and this applies to the newest federal social industry, otherwise involved an alternative legislation otherwise products not private so you’re able to possibly off this new Acts we impose.

Social Complaints

Mainly down seriously to the bolstered jobs to respond to issues quicker at the front, just how many specialized complaints entered with the Workplace fell significantly.

We received 108 early resolution grievances and 99 specialized study problems linked to the private markets, for a maximum of 207 problems. One to measures up which have 231 authoritative problems obtained during 2009.

Given that explained inside part 4, we’re very winning inside our efforts to help individuals and you may communities attempt to eliminate activities prior to they become authoritative complaints.

Particularly, you will find built a proper early resolution techniques, that has quickly become an essential tool having approaching items when you look at the a timely fashion. Oftentimes, a challenge who does have chosen to take months to respond to from the certified problem investigation procedure grew to become ended within just weeks.

Issue Investigations

On the web factors proceeded to relax and play a major cause of the study performs. This current year, i worked tirelessly on privacy issues about major online players eg because the Myspace and you may Yahoo. I and examined standard online dating site, eHarmony.

We’ve got made on the internet facts yet another interest with the year’s yearly statement. Descriptions in our problem comparison involving the online world are included within the point dos.

Social Feel

The Administrator, Secretary Commissioners or other authorities from our Place of work delivered 150 speeches and you will presentations, several for the individual-industry confidentiality things, for the duration of 2010.

We had been and questioned to include feedback to have dozens of news stories several connected with confidentiality items cropping right up throughout the internet.